Shipping policy
Shipping Policy
Processing Time: All orders are processed within 2-5 business days. Please note that orders are not processed or shipped on weekends or holidays. Custom or personalized items may require additional processing time.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
- International Shipping: 10-20 business days
Delivery times may vary depending on your location and the availability of our products. Please note that delays caused by customs clearance or unforeseen circumstances may occur.
Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress through our shipping partner's website.
Shipping Locations: We currently ship to the following locations:
- Domestic: United States
- International: Selected countries worldwide
If your country is not listed at checkout, please contact us to discuss shipping options.
Customs, Duties, and Taxes: RoboNerd's Geek Boutique is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost, Damaged, or Stolen Packages: RoboNerd's Geek Boutique is not liable for any products lost, stolen, or damaged during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns & Exchanges: For information on returns and exchanges, please refer to our Return Policy.
Contact Us: If you have any questions or concerns about your order, please don't hesitate to contact us at robonerd5000@gmail.com.